Packages are generally dispatched within 1 business day after receipt of payment and are shipped via “FedEx / USPS” with tracking and drop-off but without signature requirement.
If you prefer a delivery via FEDEX/USPS, an additional cost will be applied so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online. Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected.
All custom fees charged by either the shipping companies or the government custom agencies and import fees, are the responsibility of the customer (importer) and not the responsibility of the seller (Atelier De L'Ozone).